General Terms & Conditions - Tenant



The Tenant has no right to remain on the premises once the lease initially specified in this agreement has expired, except with the agreement of the Landlord. The number of Tenants may not exceed the maximum number of tenants indicated in the website. Concerning pets, please refer to the specific section of the website. Sheets and towels are provided. The facilities (pool, spa, garden, parking, .or whatever is provided.) are strictly reserved for the resident guests at their own risk and the have full responsibility. Concerning Check in as well as Check out please refer to the provided information on the website.


On departure, the Tenant undertakes to leave the premises as clean as he or she found them on arrival. Cleaning can be ordered at a fixed rate. For the weekend packages departure time is set to Sunday noon.


It is forbidden to eat in the bedroom and to store any nurture. In order to keep our guests intimacy, the cleaning of the room is only made on demand. Reservations are payable by Visa, MasterCard or American Express credit cards or other means as indicated. Reservation becomes effective when the Tenant has paid an advance payment of 30% of the total rent. This payment implies full acceptance of the present conditions. The balance is to be paid one month before the day of arrival. 100% payment is due if the reservation occurs less than one month before the day of arrival and for reservations made through . Paper reservation becomes effective when the Tenant has signed the contract and paid the deposit or the entire amount as indicated above.


For the rented accommodations, the Tenant must make a security deposit for the indicated amount. The security deposit is made by a pre-authorization on the Credit Card of the Tenant. The amount is not actually charged unless in case of damage, loss, or cleaning. If the Tenant does not own a Credit Card the security deposit is due in cash and will be deposited by bank transfer. Any deductions made must be duly justified by the Landlord on the basis of such evidence as the final inventory, process-server's affidavit, estimates, and invoices, prior to the tenant’s departure. If the deposit is insufficient, the Tenant undertakes to make up the sum after the final inspection. The deposit may not be taken as part payment of the rental. When the deposit is transferred back to the Tenant, partly or in its entirety the corresponding for the transfer expenses will be deducted.


The Tenant will occupy the premises without causing disturbance and for their intended purpose. All the items listed in the inventory must be returned to the places they occupied when the Tenant arrived. Any repairs required because of negligence or poor maintenance during the lease will be charged to the Tenant. The premises may not be used by other persons, except by prior agreement with the Landlord. The Tenant is not allowed to sub-let under any circumstances, even for no payment, and the agreement will be cancelled if this occurs. The full amount of the rental will then be retained by or due to the Landlord. The premises are rented for the purpose of temporary or holiday accommodation to the exclusion of any professional, commercial or craft activity of any type, or as complementary or occasional accommodation. The Landlord will deliver the premises as specified in the description and will maintain them in good order.


An inspection and inventory of the furniture and fittings will be made at the start and end of the lease by the Landlord, or representative, and Tenant. If the inventory cannot be made at the time of arrival, the Tenant has seventy-two hours in which to check the inventory displayed on the premises and inform the Landlord of any discrepancies. After that time, the property rented will be assumed to have been undamaged on the Tenant's arrival. An inspection must be made at the end of the lease and signed by both Parties. The Tenant agrees that the inspection may be made either by the Landlord or by the Landlord's representative with written authority. If the Landlord observes any damage, he or she must inform the Tenant within 10 days.


Any cancellation of this agreement by the Tenant must be made by registered letter with receipt of delivery to the address given on this document, and the date on which the Landlord receives it will be the relevant one. When cancellation takes place up to 8 days before the scheduled arrival of the guest a 50% refund for cancelation will be refunded. In case the cancellation takes place 7 days or less prior to the scheduled arrival date a 100% cancellation penalty will apply. Cancelation Policy will be reviewed and adjusted to conform to the requirements of Owners as well OTA’s policies. In cases in which an O.T.A, has developed own cancelation policy such policy overrides the cancellation policy of Hospitality-Xperts LLP, and this will be communicated to the owner/manager of the lodging facility.The Landlord shall be paid the whole of the payment made by the Tenant if the Tenant does not appear on the day specified in the agreement. This agreement is considered to be cancelled. The Landlord may dispose of the accommodation otherwise. If for whatever reason, except force majeure, the Landlord cancels this agreement before the Tenant arrives, he will refund the Tenant. If the Landlord cancels the agreement during the rental period, proper justification must be given, such as proven damage to the accommodation, or complaints from neighbors. The cancellation must be made by registered letter with receipt of delivery, and requires that the Tenant vacate the premises within two days of the date of delivery. EARLY DEPARTURE


If the Tenant chooses to depart early, and if the Landlord’s responsibility is not involved, there will be no refund, except for the security deposit.

Force majeure: If the Tenant presents serious reasons characteristic of force majeure (unforeseeable, compelling circumstances outside the Tenant's control) making it impossible to continue the lease, the agreement is cancelled without further formalities. The amount of rental already paid by the Tenant is returned, pro rata for the period left of the lease.


The applicable tourist's tax per day and per head for the accommodations is to be paid upon arrival.


The Tenant must insure the premises rented. The Tenant must therefore check that his or her domestic insurance policy covers holiday accommodation abroad. If it does not, the Tenant must apply to his or her insurance company for an extension of cover, or else take out a special holiday policy. An insurance certificate must be shown on arrival or a signed statement from the Tenant.


It is recommended that the complainant should initially discuss any dispute with the Landlord and attempt to solve any related issue attempting to arrive at an agreed settlement: if the agreement has been solved it should be signed by both Landlord and Tenant. If the complaint is presented within three days of arrival, in the case of disputes concerning the state of the premises or the description at the end of the lease for any other complaint. If no agreement can be reached between the Landlord and the Tenant, the dispute will be submitted to the courts with jurisdiction over the property.